For Mac users who need to use VPN provided by UCL and find the ‘AntiVirus definitions not updated in the last month’ error.
(A trivial but useful post I hope. However, if you need help with the whole process, click here.)
A trivial point to mention: If the error, ‘AntiVirus definitions not updated in the last month’, occurred, Sophos probably need an update. To update the definition:
- go to swdb.ucl.ac.uk and search for Sophos, click and redirect;
- go through the UCL single sign-on;
- find the username and password in the Download section;
- open the Sophos app and go to preference:
- Sophos –> Preference –> AutoUpdate –> Primary Location
- find the little icon at the menu bar of your Mac desktop, click and find ‘update’.
Try again after the update and you should be able to use the VPN connection.
Hey, I’ve just moved countries and needed to quickly figure out how to do this!
You helped me a lot, thanks!
HI.I am a ucl student,could you please add me and taught me about that problem?
best wishes
Thanks for this kind stranger
This saved my life, thank you
Hi,
What do you recommend doing if you’ve updated your antivirus but you’re still getting this message? Have closed and reopened AnyConnect, as well as restarting my computer and still getting the same issue.
Thanks
Thank you! 2022!!
This was massively useful. Thank you. Just switched over from windows to mac. This made one step much easier. I also wanted to state the obvious in case others missed it. There is a section with username and password in Sophos –> Preference –> AutoUpdate –> Primary Location this is not the UCL password you used to download. It is the password and username given to you after download. You won’t see the “update” option active if you don’t have these credentials added.
This was massively useful. Thank you. Just switched over from windows to mac. This made one step much easier. I also wanted to state the obvious in case others missed it. There is a section with username and password in Sophos –> Preference –> AutoUpdate –> Primary Location this is not the UCL password you used to download. It is the password and username given to you after download. You won’t see the “update” option active if you don’t have these credentials added.